Will I Sound Like Me? Improving Persona Consistency in Dialogues through Pragmatic Self-Consciousness

Hyunwoo Kim, Byeongchang Kim, Gunhee Kim


Abstract
We explore the task of improving persona consistency of dialogue agents. Recent models tackling consistency often train with additional Natural Language Inference (NLI) labels or attach trained extra modules to the generative agent for maintaining consistency. However, such additional labels and training can be demanding. Also, we find even the best-performing persona-based agents are insensitive to contradictory words. Inspired by social cognition and pragmatics, we endow existing dialogue agents with public self-consciousness on the fly through an imaginary listener. Our approach, based on the Rational Speech Acts framework (Frank and Goodman, 2012), can enforce dialogue agents to refrain from uttering contradiction. We further extend the framework by learning the distractor selection, which has been usually done manually or randomly. Results on Dialogue NLI (Welleck et al., 2019) and PersonaChat (Zhang et al., 2018) dataset show that our approach reduces contradiction and improves consistency of existing dialogue models. Moreover, we show that it can be generalized to improve context-consistency beyond persona in dialogues.
Anthology ID:
2020.emnlp-main.65
Volume:
Proceedings of the 2020 Conference on Empirical Methods in Natural Language Processing (EMNLP)
Month:
November
Year:
2020
Address:
Online
Editors:
Bonnie Webber, Trevor Cohn, Yulan He, Yang Liu
Venue:
EMNLP
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
904–916
Language:
URL:
https://aclanthology.org/2020.emnlp-main.65
DOI:
10.18653/v1/2020.emnlp-main.65
Bibkey:
Cite (ACL):
Hyunwoo Kim, Byeongchang Kim, and Gunhee Kim. 2020. Will I Sound Like Me? Improving Persona Consistency in Dialogues through Pragmatic Self-Consciousness. In Proceedings of the 2020 Conference on Empirical Methods in Natural Language Processing (EMNLP), pages 904–916, Online. Association for Computational Linguistics.
Cite (Informal):
Will I Sound Like Me? Improving Persona Consistency in Dialogues through Pragmatic Self-Consciousness (Kim et al., EMNLP 2020)
Copy Citation:
PDF:
https://aclanthology.org/2020.emnlp-main.65.pdf
Video:
 https://slideslive.com/38938705
Code
 skywalker023/pragmatic-consistency
Data
ConvAI2