Commons:Volunteer Response Team/Noticeboard

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2007040710013293

Can somebody pelase check out ticket:2007040710013293 and see if it is a legit ticket, since it has been added in plaintext by Céréales Killer in 2007 on the followig files:

I'm currently at work, and don't want to open OTRS. --Jonatan Svensson Glad (talk) 09:02, 21 May 2018 (UTC)[reply] 

          A message that you sent could not be delivered to one or more of its
          recipients. This is a permanent error. The following address(es) failed <omissis>
But original copyright holder said "libre de droit", which is equivalent to our "public domain". --Ruthven (msg) 07:17, 4 June 2018 (UTC)[reply]
@Ruthven, Josve05a, and Storkk: So can we restore the images, considering the "Public Domain" in the email? Ciell (talk) 09:18, 15 October 2018 (UTC)[reply]

Likely fraudulent permission provided to OTRS

https://commons.wikimedia.org/w/index.php?title=User_talk:Patrick_Rogel&diff=303316812&oldid=303033528

@Ganímedes: File:Mallu actress.jpg may appear to be available on http://reshmamalluactress.blogspot.com/2018/05/datemay12005-this-work-is-free-of-known.html with CC0 ("License to use Creative Commons Zero - CC0. You are free to use for many purposes without worrying issues licenses because this picture is TRUE FREE.", it's just dripping with sarcasm), but the date on the site ("SUNDAY, MAY 1, 2005") seems to have been faked (as the URL says 2018/05), the blog has no other posts, the author is claimed to be "Mike Dichen" (but what does a G+ profile prove?) and the photo as shown there is cropped, Tineye finds the uncropped photo in various places, none of which seem to be the actual source. It looks like a magazine scan to me (because of the colors) but I can't prove that.

https://3.bp.blogspot.com/-hZlmQyR5DgM/WwhQEw6pipI/AAAAAAAAAlI/K-x-3GwtUngIsMDpR4vPPWihjSIs21HhwCLcBGAs/s1600/IMG_20180525_233235.JPG should also raise some eyebrows. - Alexis Jazz ping plz 16:01, 27 May 2018 (UTC)[reply]

Thanks. I didn't proceed yet, and now I'm waiting for you comments. Regards. --Ganímedes (talk) 19:31, 27 May 2018 (UTC)[reply]
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. Ciell (talk) 09:20, 15 October 2018 (UTC)

Ticket #2018062010007572 (Bob Reis from Anything Anywhere)

Bob Reis from the website Anything Anywhere has sent an e-mail to the Wikimedia OTRS team giving permission for a few very specific pages on his website, due to the nature of his website (being a commercial business) I had made a deal with him that I would ask permission per page (or pages) and that he would evaluate permission to be released under free licenses based on several circumstances, usually if I would also use some of his images in a Wikipedia article and kept him up to date on it, the licenses however are free for re-use but as I would ask him separately per a number of pages I prefer that if an OTRS template for uploading his images would be created that it would be something alongside Template:Anything Anywhere1 so it could leave room for a future Template:Anything Anywhere2. I know that the backlog is 99 (ninety-nine) days so I have no hurry with this ticket being processed (also I am working on several huge projects on Wikipedia and have to import images from earlier tickets anyhow), however when it is processed could the agent who processed the ticket leave a message on my talk page with the template I should use for every upload? --Donald Trung 『徵國單』 (No Fake News 💬) (WikiProject Numismatics 💴) (Articles 📚) 20:06, 24 June 2018 (UTC)[reply]

Oh yeah, these separate templates for separate permissions should probably all organise into the same maintenance category (Category:Media contributed by Bob Reis (Anything Anywhere)) if possible so they can be grouped together, but as the permission will essentially be either per page or per group of pages each ticket should have its own template. --Donald Trung 『徵國單』 (No Fake News 💬) (WikiProject Numismatics 💴) (Articles 📚) 20:35, 30 June 2018 (UTC)[reply]

File:Kaffee in Cutete.jpg, File:Leuchtturm von Oecusse.jpg and File:Sitz des Administrators in Oecusse.jpg

Is the string "Ticket#2014061110003331" on these three file description pages created by J. Patrick Fischer in 2014 a reference to a valid OTRS ticket? The file descriptions don't have any actual OTRS tags on them, which I'd expect them to have if the ticket was reviewed and approved. —LX (talk, contribs) 21:34, 1 August 2018 (UTC)[reply]

@LX: The ticket was reviewed in 2014 and does not contain a valid permission statement. — JJMC89 (T·C) 00:42, 2 August 2018 (UTC)[reply]
I loaded up several photos of Mr. Cruz on this date. The others have got a valid permission. I do not know, why there is another ticket number on this three files, maybe because two emails were send by Mr Cruz for permission and the older one doesn't have a license mention, so maybe there were two tickets open. The correct ticket number is 2014061110017719. Can you fix it? (Please mention my name or leave me a message, if there are further questions). --JPF (talk) 06:59, 2 August 2018 (UTC)[reply]
I've merged the two tickets to ticket:2014061110003331 since they are about the same set of images. Nine images listed here were included in the ticket. File:Leuchtturm von Oecusse.jpg is not there, and I cannot verify the uploader at the listed source since the Facebook group is closed. — JJMC89 (T·C) 01:44, 3 August 2018 (UTC)[reply]
The direct link to the Leuchtturm-photo on FB would be here. --JPF (talk) 10:59, 3 August 2018 (UTC)[reply]
JPF: "Sorry, this content isn't available right now" – probably because it's in a closed group. —LX (talk, contribs) 14:42, 4 August 2018 (UTC)[reply]
So, what to do? There is no rule, sources have to be available for public. --JPF (talk) 15:48, 4 August 2018 (UTC)[reply]
The purpose of providing source information is to enable checking that the copyright information is correct. And for OTRS volunteers to confirm a permission, the permission obviously needs to identify the content in question. Perhaps it would be possible to give an OTRS volunteer access to the image, or to change the privacy settings of the image? In any case, it sounds like additional correspondence will be needed. —LX (talk, contribs) 16:06, 4 August 2018 (UTC)[reply]

Isn't it possible anymore to request simpley entrance to the group? Anyone should have a FB account. The group is not belonging to a secret organization. :P --JPF (talk) 09:29, 5 August 2018 (UTC)[reply]

All I see (while logged in) is "Sorry, this content isn't available right now. The link you followed may have expired, or the page may only be visible to an audience you're not in. Go back to the previous page · Go to News Feed · Visit our Help Center". Can't even see the name of the group. —LX (talk, contribs) 11:08, 5 August 2018 (UTC)[reply]
I could make a screenshot and send it to permissions-commons@wikimedia.org. --JPF (talk) 15:54, 5 August 2018 (UTC)[reply]
Should I or not? I want to have the photo "safe", before the origin is not available anymore. --JPF (talk) 14:48, 11 August 2018 (UTC)[reply]
A screenshot is technically "editable", and I would reject that in the same way that forwarded e-mails are not allowed. Ronhjones  (Talk) 19:29, 28 September 2018 (UTC)[reply]
So, what do you want? You can become member of the FB group to get access. --JPF (talk) 20:40, 6 October 2018 (UTC)[reply]
You are really thinking, I would edit a screenshot after all other photos of Mr Cruz has passed permission check? --JPF (talk) 20:41, 6 October 2018 (UTC)[reply]
i can confirm what JPF writes. i became member of the FB group Zona Spesial Ekonomia Sosial no Merkadu- Oe-Cusse and have access to the foto in question, author "Regio Da Cruz Salu". i am no OTRS volunteer, is my confirmation enough? if a OTRS volunteer wants to get access, use the group link, press join, and jpf can grant access, as he did for me. --ThurnerRupert (talk) 20:33, 14 October 2018 (UTC)[reply]

Update permission of File:Kylie Padilla, Filipino - Australian actress.jpg

Hello! Can I ask you an update of the above-mentioned photo I uploaded? The photo was posted on her Twitter account (@kylienicolep) more than a year ago, and I'm glad that it is so unique that is why I use to use the photos from her personal Twitter account instead from her Facebook and Instagram accounts.

PS: If you have an update regarding that particular photo, feel free to answer to my response. TY. RenRen070193 (talk) 14:11, 4 August 2018 (UTC)[reply]

@RenRen070193: The owner and subject of a photo is not usually the copyright holder, the photographer usually is. Please have the photographer send permission via OTRS (with "[Ticket#: 2018072910003049]" in the subject line without quotes) with a copy to you. We have not heard from any of them yet, just you.   — Jeff G. ツ please ping or talk to me 15:06, 4 August 2018 (UTC)[reply]
Pinging @DarwIn.   — Jeff G. ツ please ping or talk to me 15:13, 4 August 2018 (UTC)[reply]
@RenRen070193: Still waiting for the copyright holder authorization...-- Darwin Ahoy! 15:28, 4 August 2018 (UTC)[reply]

Ticket 2009101410050321

Ticket 2009101410050321 seems to be for scanned copies of File:The world starts tonight front newcd.jpg and File:Natural force front.jpg album covers sourced from a record retailer, for which the art work is owned by the record company and not usually freely licensed. Please check if this is valid. Secondarywaltz (talk) 21:12, 19 August 2018 (UTC)[reply]

@Secondarywaltz: The permission was from Cherry Red Records, which matches the source on those files but doesn't match the record label on the English Wikipedia articles for those albums. — JJMC89 (T·C) 02:47, 23 August 2018 (UTC)[reply]
Exactly! Cherry Red Records does not have the necessary permission for those record covers and the OTRS is invalid. Secondarywaltz (talk) 03:52, 23 August 2018 (UTC)[reply]
@Secondarywaltz: FYI, I've started DRs for those two files. — JJMC89 (T·C) 04:39, 1 September 2018 (UTC)[reply]

OTRS permission before upload? How would this work?

Hi

I know that there is a significant delay in OTRS permissions being granted and that this is causing issues with images being deleted. Is there a way that an outside organisation who was not overly familiar with Wikimedia could:

  1. Apply for OTRS permission for a batch of images on an external website before uploading them? How would this work? What should they say? What should they add to their uploads to make it work once they have the permission?
  2. Apply for OTRS permission for a batch of images which aren't online before they are uploaded to Commons? How would this work?

I'm currently working on documentation on uploads and would really like to offer simple and easy to follow step by step advice that makes it easier for them to share images with Wikimedia and makes OTRS volunteers' jobs as easy as possible. I'm also very happy to work on documentation on OTRS pages to include this information.

Thanks very much

John Cummings (talk) 20:30, 21 August 2018 (UTC)[reply]

Hi John Cummings , if the images have not been previously published (either online or offline), they do not need to go through OTRS procedure. The copyright holder can simply upload them to Wikimedia Commons and release all the associated rights when uploading.
But if the images have been published somewhere else, they still can be uploaded to Wikimedia Commons and if the uploader tags them with {{subst:OP}}, they will not be deleted before an OTRS agent handles the ticket. So there is no need to send a permission statement before uploading the images to Commons. 4nn1l2 (talk) 03:37, 22 August 2018 (UTC)[reply]
Hi @4nn1l2: , thanks very much for your reply, this has not been my experience, images get deleted despite having an OTRS pending template. Could you tell me if there is a way of getting the OTRS permission before uploading the content? Thanks John Cummings (talk) 10:24, 22 August 2018 (UTC)[reply]
@John Cummings: No, that is not possible, as far as I know. If I were to handle such tickets, my very first response would be "what image on Commons are you talking about".
But let me say again that {{subst:OP}} works! Please take a look at Category:OTRS pending. There are images uploaded on 4 April 2018 and not deleted yet. There are 140 (133 + 7) days between 4 April and today. 133 is our current backlog which is updated regularly at Commons:OTRS/backlog, and 7 is {{Npd}}'s respite. 4nn1l2 (talk) 11:20, 22 August 2018 (UTC)[reply]
@4nn1l2: , thanks for clarifying, in the OTRS release generator it gives two options:
1. Files already uploaded to Wikimedia Commons
2. Attach the file to the email
How do it work when people attach the file to the email? Does the OTRS person just provide a template with the OTRS number which is added to the files when the are uploaded?
John Cummings (talk) 14:17, 22 August 2018 (UTC)[reply]
@John Cummings: Typically, when they attach the file, they don't provide enough information to fill out {{Information}} properly, so we have to ask for that information. Once we have the information (which sometimes happens in the initial message), we can upload for them (including {{PermissionOTRS}}) or encourage them to upload for themselves. If they upload, we then apply {{PermissionOTRS}}.   — Jeff G. ツ please ping or talk to me 14:45, 22 August 2018 (UTC)[reply]
One follow up question, if the organisation sent an email to OTRS saying 'everything a specific user uploads from our collection is us uploading it' is that possible? Would you then give an OTRS number which they would add to every upload? John Cummings (talk) 14:26, 22 August 2018 (UTC)[reply]
@John Cummings: Yes, that is possible, in which case we make a template for them (including {{PermissionOTRS}}), and they can then use that template on every applicable upload.   — Jeff G. ツ please ping or talk to me 14:49, 22 August 2018 (UTC)[reply]
@Jeff G.: thanks very much, do you know of an example of where this has been done (so I can understand what the template is and where it should be used in the upload wizard process. John Cummings (talk) 14:55, 22 August 2018 (UTC)[reply]
@John Cummings: There are multiple examples in my page creations in Template space, including {{Long Island Museum}}.   — Jeff G. ツ please ping or talk to me 17:51, 22 August 2018 (UTC)[reply]

Charlotte Auerbach and Vote 100 ribbons images

Hi, I've been discussing some recently deleted images with Jcb regarding OTRS permissions for an image of Charlotte Auerbach released by the University of Edinburgh's Centre for Research Collections and multiple images related to Vote 100 from the City of Edinburgh Council Museums and Galleries. The discussion is here. The Charlotte Auerbach image was deleted from Commons as no permission had been received within 30 days but the release was sent on 7 May 2018 and is in the OTRS queue to be processed. Nico Tyack, Collections Officer at City of Edinburgh Council Museums and Galleries has resent permission for the deleted Vote 100 images yesterday. So would it be possible for someone to take a look at these deletions and see if they can be restored? @Mike Peel: is this something you could take a look at? Want to make sure this all goes through okay as we are using the Vote 100 images as part of a showcase Histropedia timeline on one of the giant smart tables at the entrance to the University Collections. Any assistance would be gratefully received, Stinglehammer (talk) 13:05, 23 August 2018 (UTC)[reply]

Ticket has been handled and the permission is unfortunately invalid. Jcb (talk) 14:27, 23 August 2018 (UTC)[reply]
I replied on Ticket:2018050710007885 and Ticket:2018082210004746.   — Jeff G. ツ please ping or talk to me 15:20, 23 August 2018 (UTC)[reply]
Hi both. I can't access either of those links so can't tell what has happened or why the permission is invalid. Plus are we talking about the Charlotte Auerbach image OR the Vote 100 images or both? Can you explain more as to what has happened? Or let me know how one can become an OTRS agent so I can see what's happening for myself as ultimately we would like to see these images released on Commons and a lot more from both University of Edinburgh's Centre for Research Collections and the City of Edinburgh Council's Museum and Galleries. very best, Stinglehammer (talk) 11:29, 24 August 2018 (UTC)[reply]
@Stinglehammer: Ticket:2018050710007885 is about the Charlotte Auerbach image (our customer is trying to find the rightful heir of the photographer's copyright) and Ticket:2018082210004746 is about the Vote 100 images (internal discussion is inconclusive). Volunteers for OTRS membership are welcome at m:OTRS/V.   — Jeff G. ツ please ping or talk to me 11:56, 24 August 2018 (UTC)[reply]

example File:Bernd Ruf Portrait.jpg

Moin everybody
It's summertime, holidays in Germany, because I would not clear images delete when we are already talking to the customers. Generally I would like to say that the admin does not press the delete button so fast, if the OTRS team is on it. It just means more work because I have to ask an admin every time.
Es ist Sommerzeit, Ferien in Deutschland, da würde ich nicht unbeding Bilder löschen wenn wir schon mit den Kunden im Gespräch sind. Generell würde ich mir wünschen das die Admin nicht so schnell den Löschknopf drücken, wenn das OTRS Team dran ist. Es bedeutet nur mehr arbeit, denn ich muss jedes mal einen Admin fragen Tschüß -- Ra Boe watt?? 13:44, 23 August 2018 (UTC)[reply]

Hi!
On a big project like Commons, admins don't always know what images are handled by OTRS agents and at the moment we have a backlog until April. But to make clear that you uploaded a picture to Commons about which you'd like to converse with an OTRS Agents, please use {{subst:OP}}, so Admins know about the situation. Ciell (talk) 09:36, 24 August 2018 (UTC)[reply]
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. Ruthven (msg) 16:21, 16 October 2018 (UTC)

File:Danmunteanu3.jpg

Please kindly check why this file was deleted even when one of the moderators verified the copyright release at: http://www.danmunteanu.com/ccsharealike.html — Preceding unsigned comment added by Kunalvm (talk • contribs) 09:37, 27 August 2018 (UTC)[reply]

  • Signing your posts on talk pages is required and it is a Commons guideline to sign your posts on deletion requests, undeletion requests, and noticeboards. To do so, simply add four tildes (~~~~) at the end of your comments. Your user name or IP address (if you are not logged in) and a timestamp will then automatically be added when you save your comment. Signing your comments helps people to find out who said something and provides them with a link to your user/talk page (for further discussion). Thank you.   — Jeff G. ツ please ping or talk to me 10:00, 27 August 2018 (UTC)[reply]
@Kunalvm: http://www.danmunteanu.com/ccsharealike.html is not mentioned at http://www.danmunteanu.com/fotosynovedades/Fotos%204.html or http://www.danmunteanu.com/index.htm or Commons:Deletion requests/Files uploaded by Kunalvm or even User talk:Kunalvm#Deleted content - how is one supposed to find it? Do you have evidence that "one of the moderators verified the copyright release"?   — Jeff G. ツ please ping or talk to me 10:00, 27 August 2018 (UTC)[reply]
@Jeff G.:

Jeff, the copyright is clearly granted. Just tell me where do you want the mention to http://www.danmunteanu.com/ccsharealike.html and it will be done ASAP. I can put it where ever you tell me. Please kindly stop blocking our requests. If you have the option of looking at the file history you will see the copyright was already validated by some other user. Obviously now that it's deleted, I can proof nothing Kunalvm (talk) 13:31, 7 September 2018 (UTC)[reply]

@Kunalvm: http://www.danmunteanu.com/fotosynovedades/Fotos%204.html and http://www.danmunteanu.com/index.htm (or in the footer for all) would be ideal with a pointer to it at User talk:Kunalvm#Deleted content. Is it fair to assume you would like all your files which were deleted to be restored?   — Jeff G. ツ please ping or talk to me 13:42, 7 September 2018 (UTC)[reply]

en:File:Richard_Ellis.jpg and File:Richard Ellis-49 copy.jpg

Hi, I noticed en:File:Richard_Ellis.jpg citing ticket 2016112510013602 and claiming that someone removed this image from Commons after it was uploaded. Can someone please validate that 2016112510013602 applies to en:File:Richard Ellis.jpg and that the license is valid? If the image was uploaded to Commons and previously deleted, can you restore it? --B (talk) 12:35, 27 August 2018 (UTC)[reply]

@B: en:File:Richard_Ellis.jpg is not mentioned at all in the valid ticket, but clearly it is it looks similar to a less-cropped version of File:Richard Ellis-49 copy.jpg, which was mentioned by name but not URL. I will leave assessment of potential previous deletion and restoration to those with more bits.   — Jeff G. ツ please ping or talk to me 01:04, 30 August 2018 (UTC)[reply]
@Jeff G.: Thanks, but please note that in File:Richard Ellis-49 copy.jpg, he is not showing teeth, while in en:File:Richard Ellis.jpg he is - so it's different pictures. Still, though, the uploader of both images is Rsellis (talk · contribs), so if he has authenticated himself in the OTRS ticket, that should be sufficient for us to accept the second image? --B (talk) 06:41, 30 August 2018 (UTC)[reply]
@B: No. The owner and subject of a photo is not usually the copyright holder, the photographer usually is. We need permission from the photographer of en:File:Richard Ellis.jpg via OTRS.   — Jeff G. ツ please ping or talk to me 10:06, 30 August 2018 (UTC)[reply]
Thanks, obviously I understand that, I was just seeking to know if it was something general that we had ("my photos of Richard Ellis") or something specific. --B (talk) 12:31, 31 August 2018 (UTC)[reply]

Possible deletion

Good day @DarwIN! I'm here again to ask about the possibility of deleting a photo due to lack of owner's authorization. I understood your side and I'm open for that possibility as well as I'll accept whatever the result might happens afterwards. Do you think you'll do that? ```` — Preceding unsigned comment added by RenRen070193 (talk • contribs) 10:02, 28 August 2018 (UTC)[reply]

Pinging @DarwIn.   — Jeff G. ツ please ping or talk to me 01:07, 30 August 2018 (UTC)[reply]

Can a OTRS volunteer member check Ticket:2018091510005355 for File:D-Ploy Records.jpg

I need help with adding my permission for File:D-Ploy Records.jpg using Ticket#: 2018091510005355 that was e-mail to me. Can somebody pelase check out Ticket#: 2018091510005355 and see if it is a legit ticket, (File:D-Ploy Records.jpg) this media file is missing evidence of permission. — Preceding unsigned comment added by BelPolitik (talk • contribs) 20:08, 15 September 2018 (UTC)[reply]

  •  Oppose If a free license has been sent to OTRS, then the file will be restored automatically when and if the email is received, processed, and approved. Note that OTRS, like Commons, is entirely staffed by volunteers, and, also like Commons, is shorthanded, so it may be close to 3 days before the email is processed and the file is restored.
If the message was sent to the English language version of OTRS and the email has been properly received there the sender will receive an automatic reply with the ticket number. If the sender has not had a reply, please check that it was sent correctly and try again. Other language versions may or may not provide the automatic reply.   — Jeff G. ツ please ping or talk to me 20:35, 15 September 2018 (UTC)[reply]

Ok, But I've been tagged with media file is missing evidence of permission. Can you help with the correct tag? — Preceding unsigned comment added by BelPolitik (talk • contribs) 20:45, 15 September 2018 (UTC)[reply]

  • Signing your posts on talk pages is required and it is a Commons guideline to sign your posts on deletion requests, undeletion requests, and noticeboards. To do so, simply add four tildes (~~~~) at the end of your comments. Your user name or IP address (if you are not logged in) and a timestamp will then automatically be added when you save your comment. Signing your comments helps people to find out who said something and provides them with a link to your user/talk page (for further discussion). Thank you.   — Jeff G. ツ please ping or talk to me 01:34, 16 September 2018 (UTC)[reply]
Ok, but I suspect a connection to en:Wikipedia:Sockpuppet investigations/Prince-au-Léogâne/Archive.   — Jeff G. ツ please ping or talk to me 01:34, 16 September 2018 (UTC)[reply]
An answer has been sent. --Ruthven (msg) 16:20, 16 October 2018 (UTC)[reply]
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. Ruthven (msg) 16:20, 16 October 2018 (UTC)

写真使用について

ハンガリーの国境フェンスの写真を日本のドキュメンタリー番組で使用したいです。 世界の国境をテーマにしました番組です。 今回は、クロアチアとセルビアの国境テーマです。 その中で、難民についての話があります。 バルカンルートについてです。 セルビアからハンガリーに入れなくなったので、クロアチアの国境に難民たちが殺到しているという現実を伝えたいです。 — Preceding unsigned comment was added by 153.227.0.3 (talk) 03:20, 23 September 2018 (UTC)[reply]

About using photographs I would like to use Hungarian border fence photos on Japanese documentary programs. It is a program on the theme of the world's borders. This time is the border theme of Croatia and Serbia. Among them, there is a story about refugees. It is about Balkan route. Since I can not get into Serbia from Hungary, I would like to convey the reality that refugees are flooding on the Croatian border.
 
translator: Google Translate via   — Jeff G. ツ please ping or talk to me 23:07, 23 September 2018 (UTC)[reply]
Commons:ウィキメディア内のコンテンツを外部で再利用するをご覧ください。 Nardog (talk) 15:08, 25 September 2018 (UTC)[reply]

Помогите с номером пожалуйста

Мне пришёл номер Ticket#2018100410008745 для файла https://commons.wikimedia.org/wiki/File:Игорь_Ефимович_Рогалёв.jpg с уважением, --Капитан Объективность (talk) 18:38, 4 October 2018 (UTC)[reply]

Help with the number please I got the number Ticket: 2018100410008745 for the file File:Игорь Ефимович Рогалёв.jpg with respect,
 
translator: Google Translate via   — Jeff G. ツ please ping or talk to me 01:55, 5 October 2018 (UTC)[reply]
@Капитан Объективность: Есть проблема? Is there a problem?   — Jeff G. ツ please ping or talk to me 01:55, 5 October 2018 (UTC)[reply]
@Капитан Объективность: Answer has been sent on 04/10/2018. Please reply to that e-mail. --Ruthven (msg) 16:19, 16 October 2018 (UTC)[reply]
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. Ruthven (msg) 16:19, 16 October 2018 (UTC)

[Ticket#2018041910013661] File:Sketch of Congregation Habonim building improvement.jpg

Hey Dear OTRS team members!

Could you give me an update of the status of ticket
Ticket#2018041910013661?

I've tried to contact the administrator who deleted the file. He said that you should do better on addressing this case.
Please see our conversation here:
[[1]]

we got confirmation from copyright holder Guela Solow.

He sent something of this lines:

We, A R K - give permission to use the work that we own - Sketch of Congregation Habonim building improvement.jpg https://commons.wikimedia.org/wiki/File:Sketch_of_Congregation_Habonim_building_improvement.jpg. - under the Creative Commons open license Attribution-Share Alike.

Please let me know if you need anything else to get this file undeleted - thank you very much!

Best regards, Arvids. — Preceding unsigned comment was added by 159.148.144.163 (talk) 22:56, 5 October 2018 (UTC)[reply]

We emailed a reply re Ticket:2018041910013661 Thu, 19 Apr 2018 23:37:29 +0000, did you not get it?   — Jeff G. ツ please ping or talk to me 19:41, 7 October 2018 (UTC)[reply]

Yosef Szydlowski

Dear all,

I am looking for some confirmation that the photograph with ticket number 2014052810015611 is free to use commercially in a television programme. Whilst I know that the image has been donated by the Kvutzat Kinneret Archive for use, I would like some kind of confirmation that they have given permission for the image to be used.

Thanks,

Hannah — Preceding unsigned comment added by 77.107.74.75 (talk • contribs) 09:20, 9 October 2018‎ (UTC)[reply]

There's a file attachted to the email, which my computer cannot read. Can someone else give it a try? (Ticket is in Hebrew) @Hanay: Ciell (talk) 15:14, 9 October 2018 (UTC)[reply]
@Ciell: The file attached to Article 1 of Ticket:2014052810015611 appears to be a jpg scan of a paper authorization, in Hebrew, but I can't understand the Hebrew. I can convert to png (or xcf or anything else the GIMP can dish out) and email it to you if you like.   — Jeff G. ツ please ping or talk to me 01:11, 10 October 2018 (UTC)[reply]
I don't speak Hebrew either, but agent @Ijon: does. Could you have a look, Ijon? Ciell (talk) 18:10, 10 October 2018 (UTC)[reply]
@Ciell: Yes, I can confirm the paper authorization in that ticket is a blanket authorization of all the uploads by the Kinneret Archive as released under the CC-by-sa 3.0 license. (I am a native Hebrew speaker.) Ijon (talk) 23:28, 10 October 2018 (UTC)[reply]
@Ijon: Thank you.   — Jeff G. ツ please ping or talk to me 23:33, 10 October 2018 (UTC)[reply]
Thank you! Ciell (talk) 07:37, 11 October 2018 (UTC)[reply]
You're welcome.   — Jeff G. ツ please ping or talk to me 11:33, 11 October 2018 (UTC)[reply]

Edith Stauber

Ahoi! Mir ist nicht klar, warum die Freigabe der Bilder "Edith Stauber 3 Miniaturen aus dem Leben mit 47 Kopie.jpg" und "Edith Stauber Linz Martinskirche 1.jpg" durch das ORTS-Team (Eintrag durch User Josve05a) nicht erfolgen kann. Es sind eigene Werke von Edith Stauber und diese hat das Freigabeschreiben selbst per Mail an OTRS übermittelt. Bitte um nähere Auskunft, damit ich das ggf. abklären kann - danke! Dromedar61 (talk) 20:47, 14 October 2018 (UTC)[reply]

Hallo Dromedar61, ich spreche zwar nicht für das OTRS-Team, aber die Bearbeitungswarteschlange (oben auf dieser Seite angezeigt) steht derzeit bei 152 Tagen! Das ist zwar ein Unding; du musst aber bedenken, dass die unzähligen Mails, die bei OTRS eingehen, ausschließlich von Freiwilligen/Ehrenamtlern bearbeitet werden, die einfach zu wenige sind. --Túrelio (talk) 07:55, 15 October 2018 (UTC)[reply]
Danke Túrelio für die Info. Wenn der Eintrag nur wegen der Warteschlage ist, ist alles ok. Dann verstehe ich nur diesen Satz nicht: "Leider genügten die bisher eingegangen E-Mails noch nicht unseren Anforderungen für eine Freigabe". lg Dromedar61 (talk) 14:42, 15 October 2018 (UTC)[reply]

Request from "14.10.2018 um 20:42 Uhr" and Ticket#2018071510002076

  • ticket:2018071510002076: I have sent additional information on 20th september, and that email was received, but nothing happened since then. It should be easy, as the ticket only references a legal assesment by WMDE. I really hope, that this can now be resolved, so that I can concentrate on the new ticket below.
  • Request from yesterday: I have sent the request yesterday (20:42 CET, from c.suthorn address to permissions-de). The mail was sent successfully, but I did not get a reply with a ticket number. The request contains proof a a press accredition to an event, and I do not want to upload files before the ticket has been verified. One of the files shows an author signing her autobiography. The author has articles in various languages on wikipedia, but with newest foto from 2014. The book has an article in the english wikipedia, but with a fair-use picture only. Other language versions may soon have articles, as the book has been translated and may soon become a bestseller.

--C.Suthorn (talk) 05:00, 15 October 2018 (UTC)[reply]

@C.Suthorn: An Deine verwendete E-Mail-Adresse kann leider nicht geantwortet werden, da ist etwas kaputt. Bitte melde Dich mal von einer funktionierenden Adresse aus. --Krd 09:25, 15 October 2018 (UTC)[reply]
@Krd: Das wundert mich, gestern habe ich noch Mail unter der Adresse erhalten Ich habe jetzt eine Testmail an mich gesendet, um ggf. eine Fehlermeldung angezeigt zu bekommen. Im Moment kannst Du aber die Mail-Adresse verwenden, die ich fuer Wikimail verwende, und die Du ja auch hast. --C.Suthorn (talk) 09:33, 15 October 2018 (UTC)[reply]
Habe Dir nochmal geantwortet. --Krd 10:31, 15 October 2018 (UTC)[reply]
@Krd: Meine Testmail ist mit 6 Stunden Verzoegerung angekommen, ich habe deswegen bei WMDE nachgefragt. Über die Ticketnummer weiß ich immer noch nicht Bescheid. --C.Suthorn (talk) 17:34, 15 October 2018 (UTC)[reply]
@Krd: Schaust Du bitte auf File:Stormy Daniels Signiert In Aller Offenheit.webm, Kategorien und Lizenz-Template? Die Mail aus OTRS ist endlich angekommen, jetzt ist nur noch das ältere Ticket offen. --C.Suthorn (talk) 20:13, 15 October 2018 (UTC)[reply]
Ich werde nicht auf Zuruf alle möglichen Tickets an der Warteschlange vorbeiziehen und dafür andere Leute länger warten lassen. Das Ticket wird bearbeitet werden, wenn es dran ist.
Wenn es Probleme mit einem bereits bearbeiteten Ticket gibt, die sich nicht per E-Mail-Rückfrage klären lassen, gib mir bitte nochmal Bescheid. --Krd 05:57, 16 October 2018 (UTC)[reply]
OTRS ist schlicht ein chinesisches Zimmer. Dass es zu wenig OTRS-Mitarbeiter gibt, um die Tickets zeitnah abzuarbeiten, ist mir klar. Wie OTRS funktioniert, nicht. Werden die Tickets chronologisch abgearbeitet oder nicht, bleibt ein Ticket beim immer gleichen Bearbeiter, wie laesst sich erkennen, ob ein Ticket haengt, oder einfach nur auf Bearbeitung wartet. Die einzige von aussen zugaengliche info ist eine Tageszaahl, die sich auf die englische Bearbeitungsschlange bezieht. Dann gibt es noch auf einem Server bunte Grafiken, die ich nicht interpretieren kann, und die Kategorie OTRS pending, der taeglich eine Tageskategorie hinzugefuegt wird, bei der aber solange ich darauf schaue keine alten Tageskategorien verschwinden, oder die Anzahl der Eintraege geringer wuerde. Was darin steht (in Bearbeitung befindliche Eintraege, noch nicht angesehene, solche die haengen, oder aufgegeben wurden) ist nicht ersichtlich. Es waere einfach durch ein DB-Tool statistische Inforamtionen und den Status von einzelnen Tickets anzuzeigen, das wuerde auch die OTRS-Mitgleider entlasten, da dann eine Reihe Fragen auf dieser Seite entfallen wuerden. Bedenklich ist die lange Bearbeitungszeit, wenn eine Person, die selber nicht an Wikipedia mitarbeitet eine Frigabe erteilt und dann erst nach ueber hundert Tagen Rueckfragen erhaelt und dann ggf nicht mehr erreichbar ist oder sich mit einer erteilten Freigabe nicht weiter arbeitsmaessig belasten moechte. Zu meinem Ticket: Ich hatte dich so verstanden, dass Du es wohl zumachen willst (oder als gegenstandslos ansiehst). Dem hatte ich widersprochen, aber auch darumgebeten die OTRS-angefordert Bausteine aus den Artikeln zu entfernen (durch Dich oder ein anderes OTRS-Mitglied, aber nciht durch mich, da die Entfernung dieser Bausteine durch ein nicht-OTRS-Mitglied Fragen aufwirft und wiederum Mehrarbeit statt Entlsstung bedeutet. Das wuerde auch die Laenge des Backlogsverkuerzen und die Kategorie OTRS pending entlasten, da es immerhin um 69 Dateien geht, die dort alle aufgefuehrt sind. --C.Suthorn (talk) 06:16, 16 October 2018 (UTC)[reply]

ticket:2018052510001311

This ticket (ticket:2018052510001311) contains emails sent five months ago. George Ho (talk) 21:07, 15 October 2018 (UTC)[reply]

The current backlog of the (English) permissions-commons queue is 152 days, as you can see at the top of this page. The ticket you mentioned has been created 143 days ago. That being said, I replied to the ticket, because I put some time into reading it, so it was inefficient to just leave it... 4nn1l2 (talk) 21:39, 15 October 2018 (UTC)[reply]
Checkmark This section is resolved and can be archived. If you disagree, replace this template with your comment. 4nn1l2 (talk) 21:44, 16 October 2018 (UTC)

2018091810001086

File:BIANCHINI EDUARDO serigrafia.jpg (edit|talk|history|links|watch|logs)

Could this ticket be reviewed by an OTRS volunteer to check what further information about the release can be published on Commons? The drawing detail appears oddly enhanced, presumably through digital manipulation, rather than purely an original scan of a drawing. For the copyright release to be correct the information supplied in the ticket should be more than guesswork of the current possessor of the drawing, in particular the drawing must have been created before 1896 and the artist should be unknown/unknowable through research. Though the subject of the drawing died in 1896, it is possible that this may have been an artist's impression after Bianchini's death, possibly based on portrait photographs, as an etching for later publications.

I have raised the question with @Ruthven: who uploaded this image 12 days after the ticket was received and validated it with an OTRS ticket on-wiki 2 days later. However no further factual information has been added to the image page that would satisfy the normal requirements of visibility per COM:L.

Thanks --Fæ (talk) 17:49, 16 October 2018 (UTC)[reply]

The ticket is not in any permissions queues; it is probably in one of Wikipedia-info queues. 4nn1l2 (talk) 18:04, 16 October 2018 (UTC)[reply]

File:Zvezdelina Stankova.jpg

I noticed that "cc-by-sa-2.5" is used. Should the license be rather GFDL, like the other one here: File:Tsit Yuen Lam.jpg? George Ho (talk) 00:21, 17 October 2018 (UTC)[reply]

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