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36th SIGUCCS 2008: Portland, OR, USA
- Terris B. Wolff, Parrish Nnambi, Elizabeth Wagnon:
Proceedings of the 36th Annual ACM SIGUCCS Conference on User Services 2008, Portland, OR, USA, October 19-22, 2008. ACM 2008, ISBN 978-1-60558-074-6 - Laurence Johnson:
The horizon metatrends: after five years of the horizon project, the 30, 000 foot view. 1-2
Track A (Monday, 10: 30 am)
- Kelly D. Quinn-Hughes, Deborah J. Fisher, Cindy Dooling:
Blaze a new trail to success with emotional intelligence. 3-8 - Tammy Browning, Kristina A. Cunningham:
Blazing the path to tardiness: an attendance point system. 9-12
Track B (Monday, 10: 30 am)
- Alan Hebert, Lee Kozar:
Implementing a large-volume, scaleable backup system in a scientific research environment. 13-16 - Kristen Dietiker:
PGP whole disk encryption: blazing trails in IT security at UW Medicine. 17-20
Track C (Monday, 10: 30 am)
- Stephen Wassef:
Moving mountains in Motown: trailblazing technology at the Wayne State University PC clinic. 21-26 - Niki Serakiotou, Aime Diaw, Thomas Bui, Richard Roberts, Carolynne White:
From help desk and resnet to "Best Service Center in Town". 27-32
Track D (Monday, 10: 30 am)
- Trevor M. Murphy:
Success and failure of audience response systems in the classroom. 33-38 - Kenneth Janz, Kelly Wilkinson, Ed Kinley:
Moving mountains: integrating innovative pedagogy and technology techniques into a semester-long new faculty orientation program. 39-42
Track A (Monday, 1: 30 pm)
- Jennifer McIntosh-Elkins, Rebecca Klein:
Creating pathways to develop student professionalism: a new direction. 43-48 - Tabatha Verbick, Scott Shields, Kim Todd:
Strategic guidance: blazing a path to student employee excellence in leadership. 49-54
Track B (Monday, 1: 30 pm)
- Danny Wong:
Kickin' it old school!: dealing with legacy applications. 55-58 - Owen G. McGrath:
Insights and surprises from usage patterns: some benefits of data mining in academic online systems. 59-64
Track C (Monday, 1: 30 pm)
- Heidi C. Wasem:
Rediscovering professional development: realizing your staff's unique potential. 65-70 - Kathy Pribbenow:
Rethink, restructure, redesign: new approaches to workshop content. 71-74
Track D (Monday, 1: 30 pm)
- Michael White:
eDesktop. 75-78 - John V. Roberts:
Blazing a trail to find the right button, or, how to use a podium. 79-82
Track E (Monday, 1: 30 pm)
- Mat Felthousen:
The trail less traveled: making computing labs usable by removing barriers. 83-88 - Patricia Wyatt:
The Proctoring Center: Software and Hardware Needs for the Disabled Student. 271-274
Track A (Monday, 3: 30 pm)
- Karen J. McRitchie:
The road less traveled: collaborative performance reviews. 89-94 - Mary Ryan, Kristi Evans:
It seemed like a good idea at the time: what we have learned from implementing a student employee rewards system. 95-100
Track B (Monday, 3: 30 pm)
- Cynthia A. Sanders:
Coming down the e-mail mountain, blazing a trail to gmail. 101-106 - Darren J. Kearney, Don C. Miller:
VandalMail Live: bringing a campus into the Microsoft @EDU Program. 107-112
Track C (Monday, 3: 30 pm)
- Jim Myers, Larry French:
Voice for all: adopting content management in frontline technical support. 113-120 - Bill Hill:
Defining learning management system skills for faculty: an instructional design workshop for faculty technology trainers. 121-124
Track D (Monday, 3: 30 pm)
- Christian J. Sinnett, Dave Nevin, Mary A. Brock, Lucas E. Turpin, Tammy Barr:
Breaking through the beaver dam: guiding your customers and staff through a major restructure. 125-132 - Justin Harbor:
The world at your doorstep: cultural lessons from Texas A&M University at Qatar. 133-136
Track E (Monday, 3: 30 pm)
- Ann Amsler, Ron Nichols:
Blazing a web CMS trail at the University of Delaware. 137-140 - Greg Deitz:
Developing a Content Management System for SIGUCCS. 141-144
Track A (Tuesday, 8: 30 am)
- Kristi Ziehl, Dave Pecora:
Blazing a new IT project management career. 145-148 - Eric Hawley:
Strategic unification in IT functional reorganization. 149-154
Track B (Tuesday, 8: 30 am)
- Charles J. Steel, Andrew M. Connell:
Creating a home grown information kiosk and display system on the cheap. 155-162 - Ben Salzberg:
Managing Mac labs with radmind. 163-166
Track C (Tuesday, 8: 30 am)
- Rebecca Klein, Matthew Smith:
Pursuing the peak of excellence: Wiki as a knowledge base. 167-172 - Niki Serakiotou, Aime Diaw, Thomas Bui, Richard Roberts, Carolynne White:
(Wiki + ResTechs) = (fresh documentation + organic knowledge management + training materials + good, cheap technical writers). 173-180
Track D (Tuesday, 8: 30 am)
- Kathryn Fletcher:
Blazing training trails with Wimba classroom to avoid travelling 'round the mountain. 181-186 - Debbie Jeffers:
Is there a second life in your future? 187-190
Track A Panel (Tuesday, 10: 30 am)
- Fran Versace, Cheryl Williams, Bette Martin, Berthenia Coltrane:
Trail mix: the nuts (and bolts) of student employee management. 191-194
Track B (Tuesday, 10: 30 am)
- Olaf A. Schulte, Tobias Wunden, Armin Brunner:
REPLAY: an integrated and open solution to produce, handle, and distributeaudio-visual (lecture) recordings. 195-198 - James Denk, Laurie Fox:
The evolution of learning spaces. 199-202
Track C (Tuesday, 10: 30 am)
- Tamera Aune, Nick Sonsteby, Jessie Twaddle, Steve Vogt:
How to host a regional conference: GusDay. 203-206 - Michael H. Cooper:
Information security training: lessons learned along the trail. 207-212
Track D (Tuesday, 10: 30 am)
- Christopher H. King:
Same campus, different worlds. 213-220 - Stacey B. Morales:
Do you want to leave a trail or make a path? 221-224
Track A (Tuesday, 3: 30 pm)
- Lisa C. Barnett:
ITS and faculty recruiting, a strategic view. 225-228 - Nathan Carpenter:
Homegrown web applications that organize, optimize and energize. 229-234
Track B (Tuesday, 3: 30 pm)
- Izumi Fuse, Shigeto Okabe, Takashi Yamanoue, Atsushi Nakamura, Michio Nakanishi, Shozo Fukada, Takahiro Tagawa, Tatsumi Takeo, Ikuya Murata, Tetsutaro Uehara, Tsuneo Yamada:
Improving computer ethics video clips for higher education. 235-242 - Kathleen S. Gregory:
Tune up! tips & tricks for your audience to get the most from your presentation. 243-246
Track C (Tuesday, 3: 30 pm)
- Jayne Ashworth:
When blazing a trail leads over the mountainside cliff: lessons learned from our first rapid deployment. 247-252 - Jonathan M. Dixon, Ryan Thomas Sharpe:
Doing more with mini. 253-256
Track D (Tuesday, 3: 30 pm)
- Charles G. Ahn:
Dual boot MacBook deployment project. 257-262 - Karl J. Kuehn:
Considerations in a dual boot strategy: a paper and technical presentation for the ACM SIGUCCS 2008 fall conference. 263-270
Track B (Wednesday, 8: 30 am)
- Shannon Agee Curcio:
Moving mountains to get IM&T in the orientation mix. 275-278 - Kathy Pribbenow:
Using a training survey to move mountains and blaze trails. 279-286
Track C (Wednesday, 8: 30 am)
- Chris M. O'Donnell:
Using BitTorrent to distribute virtual machine images for classes. 287-290 - Josh Kelahan, Chris Koerner:
Modular imaging architecture: a modular approach for scalable PC deployment. 291-296
Track D (Wednesday, 8: 30 am)
- Michael White:
Permeating innovative technologies throughout the institution. 297-300 - Joana Trimble Gandara, Michelle Eastland:
Collaborate, plan, deploy, and train: office 2007 in the classrooms and labs across campus. 301-304 - Bryan N. Alexander:
Emergent technologies for teaching and learning: social media and ubiquitous computing. 305-306
Posters
- Naomi Fujimura, Itsuo Omagari, Masatsugu Ueda, Keiichi Irie:
Experience with software blanket contract in Kyushu University. 307-310 - Cindy Guerrazzi, Carol Jarom:
Renovation prepares staff for critical services disaster recovery plan. 311-312 - Judi Anderson:
The art of the connection. 313-314 - Hideo Masuda, Kazuyoshi Murata, Seigo Yasutome, Yu Shibuya, Michio Nakanishi:
An integrated moodle system using VM technology to achive higher availability and lower TCO. 315-318 - Paul Hyde:
Bonus material: student commentary on multimedia assignments. 319-320 - Schelly B. Homan:
Designing, deploying, demystifying electronic class/instructor evaluations. 321-324 - Fred Morris, Barbara Bullock, William Byrne:
The academic computers for TERPS (ACT) program at the University of Maryland College Park. 325-326 - Laura A. McCain, Karen L. Miller:
Creating an IT orientation video for new students at Indiana University. 327-330 - Gale D. Fritsche:
Managing a growing high performance infrastructure on a fixed budget. 331-334 - Timothy J. Foley, Christine Roysdon:
Library resources to enhance the undergraduate experience. 335-336 - David A. Diedriech, Karen Martoglio:
Office 2007 at DePauw: a campus-wide rollout strategy. 337-340 - Stephen C. Simms, Craig A. Stewart, D. Scott McCaulay:
Cyberinfrastructure resources for U.S. Scholarship: the TeraGrid. 341-344
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