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ORCIDInternational Journal of Services and Standards, Volume 8
Volume 8, Number 1, 2012
- Rubén A. Mendoza, T. Ravichandran
:
Organisational assimilation of vertical standards: exploring the interplay of technology destiny, firm-level factors and network effects. 1-23 - Jolly Chun-kau Wong, Paul Kwok, Philip M. Tsang:
A new win-win-win business service model for the Hong Kong police force. 24-44 - Ruixia Xia, Tao Liang, Yali Zhang, Sibin Wu:
Is global competitive index a good standard to measure economic growth? A suggestion for improvement. 45-57 - Gurmeet Singh, Narendra K. Rustagi:
ISO 9000: is it panacea for small businesses in developing countries? 58-73 - Bo Han, Victor R. Prybutok:
Effects of human agent service quality in an instant messaging decision support system on the customer's trust building. 74-91
Volume 8, Number 2, 2012
- Shuming Bai:
Salary trends of selected occupations in the financial sectors: 2003-2011. 93-115 - David Asamoah, Jonathan Annan:
Analysis of Ghana's cocoa value chain towards services and standards for stakeholders. 116-132 - David W. Johnk:
Prosper.com: can lenders really expect high returns? 133-156 - Kazuo Nakatani, Ta-Tao Chuang:
Global data synchronisation: deployment and implementation issues of a global standard-based information system. 157-173 - Ning Ding, Yvette Essounga-Njan:
The impact of higher interest spread on the performance of banks in China. 174-192
Volume 8, Number 3, 2013
- Jonathon Duncan, June Wei, Manlu Liu:
Strategic and tactical electronic business solutions in pharmacies and drug stores. 193-213 - Ying Wang, Kai S. Koong, Jun Sun:
E-learning tools for andragogy: a scale model of technology-based active learning. 214-229 - Triss Ashton, Nicholas E. Evangelopoulos, Victor R. Prybutok:
Exponentially weighted moving average control charts for monitoring customer service quality comments. 230-246 - Chunhui Liu, Grace O'Farrell:
The impact of XBRL on forecast accuracy across nations. 247-263 - Wei-Min Huang:
An empirical study of the intentions of physicians in adopting electronic medical records in rural areas of Taiwan. 264-277 - Philip S. Chong, Ming Chen, Xuemei Su:
Identifying team behavioural mindset to improve consensus decision. 278-294
Volume 8, Number 4, 2013
- Yvette Essounga-Njan, Helisse Levine, Ning Ding, Samuel Mercier:
Leadership and spirituality in business and public administration: a cross-cultural empirical study comparing the USA and France. 295-314 - Daniel A. Cernas Ortiz, Wai Kwan Lau, Hong Qin:
Quantitative analysis of impacts of employee engagement on continuance and normative commitment. 315-331 - Bin Wang:
A comparison of consumer reviews on the sales of experience and search goods. 332-346 - Mohan Rao, Kongkiti Phusavat:
Evaluating the performance of a wastewater plant using the APC model. 347-367 - Shuming Bai:
Developing an energy-finance course with critical content: an integrated and SLO process-driven approach. 368-386
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