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"A review-driven customer preference measurement model for product ..."
Anning Wang et al. (2020)
- Anning Wang, Qiang Zhang, Shuangyao Zhao, Xiaonong Lu, Zhanglin Peng:
A review-driven customer preference measurement model for product improvement: sentiment-based importance-performance analysis. Inf. Syst. E Bus. Manag. 18(1): 61-88 (2020)
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