Sprinklr deal controversy: Difference between revisions
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Revision as of 17:08, 21 April 2020
Sprinklr deal is a data deal between the government of Kerala and American based Sprinklr, a citizen & customer experience management (CXM) firm, to collate and manage the COVID-19 data of people.[1][2] This deal was signed by the IT department of the government of Kerala without due diligence or consultation with the state Legal Cell or the Department of Health.[3][4]
On 10th April 2020, the leader of the opposition Ramesh Chennithala raised this issue. He alleged that the government had given the personal data of 175,000 people, including the COVID-19 patients and those under home isolation in the state without their consent or knowledge.[5][6] Chennithala further alleged that the Covid-19 related data collected across the state were going into the server of “marketing and PR (public relations) firm” Sprinklr, which was involved in the election campaign of US President Donald Trump in 2016.[7] The state government refuted the allegations, stating that the company, which offers its service to the World Health Organization, is run by a person from Kerala, its Software as a Service (SaaS) tool is offered free, and the data is stored in centers within the country.[8][9] The high court of Kerala asked the state government to file a report on a petition challenging its agreement with Sprinklr for processing of data related to coronavirus patients.[10][11]
References
- ^ https://www.thehindu.com/news/national/kerala/panel-likely-to-examine-sprinklr-deal/article31398370.ece
- ^ https://indianexpress.com/article/explained/what-is-the-sprinklr-row-kerala-govts-covid-19-response-6371205/
- ^ https://www.newindianexpress.com/states/kerala/2020/apr/19/sprinklr-deal-congress-sharpens-attack-on-pinarayi-vijayan-2132095.html
- ^ https://english.mathrubhumi.com/news/kerala/no-lapse-from-it-dept-law-dept-has-nothing-to-do-with-sprinklr-deal-says-minister-balan-1.4700577
- ^ https://www.asianet.in/kerala-today/kerala-govt-under-fire-for-its-covid-19-data-contract-with-sprinklr.html
- ^ https://www.huffingtonpost.in/entry/sprinklr-kerala-covid-data-privacy_in_5e9551fdc5b606109f5f3931
- ^ https://www.business-standard.com/article/current-affairs/covid-19-pandemic-success-turns-controversial-in-kerala-over-a-data-deal-120041900995_1.html
- ^ https://www.thenewsminute.com/article/sprinklr-controversy-kerala-government-releases-agreement-us-company-122644
- ^ https://www.thehindu.com/news/cities/Thiruvananthapuram/cm-defends-sprinklr-deal/article31349231.ece
- ^ https://www.deccanherald.com/national/south/kerala-hc-seeks-details-of-sprinklr-deal-cpm-to-review-later-828134.html
- ^ https://www.huffingtonpost.in/entry/kerala-sprinklr-deal-high-court_in_5e9eacf9c5b63c5b58740ff4
