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Samsung Galaxy Fold

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Samsung Galaxy Fold
BrandSamsung Galaxy
ManufacturerSamsung Electronics
SloganThe Future Unfolds
First released6 September 2019; 5 years ago (2019-09-06)
Availability by region6 September 2019; 5 years ago (2019-09-06) (South Korea)
9 September 2019; 5 years ago (2019-09-09) (Worldwide)
27 September 2019; 5 years ago (2019-09-27) (United States)
25 October 2019; 5 years ago (2019-10-25) (Japan)
RelatedSamsung Galaxy S10, Samsung Galaxy Note 10
Form factorFolding slate
Dimensions
  • Unfolded
  • 160.9 mm (6.33 in) H
  • 117.9 mm (4.64 in) W
  • 6.9 mm (0.27 in) D
  • Folded
  • 160.9 mm (6.33 in) H
  • 62.9 mm (2.48 in) W
  • 15.5 mm (0.61 in) D
Weight263 g (9.3 oz)
Operating systemOriginal: Android 9.0 "Pie"
System-on-chipQualcomm Snapdragon 855
CPUOcta-core (1x2.84 GHz, 3x2.42 GHz and 4x1.8 GHz) Kryo 485
GPUAdreno 640
Memory12 GB LPDDR4X
Storage512 GB UFS 3.0
Removable storagenon-expandable
Battery4380 mAh (4G)
4235 mAh (5G)
Rear camera
Front camera
  • Outside: 10 MP, f/2.2
  • Inside: 10 MP, f/2.2, 8 MP RGB depth sensor
DisplayDynamic AMOLED, HDR10+
  • Inside: 1536 × 2152, 7.3 in (19 cm), 4.2:3 ratio, 362 ppi
  • Outside: 720 × 1680, 4.6 in (12 cm), 21:9 ratio, 397 ppi
SoundDolby Atmos stereo speakers
ConnectivityBluetooth 5.0

Wi-Fi b/g/n/ac/ax

3G/LTE (5G on Fold 5G model)
Data inputsSensors:
ModelSM-F900x (last letter varies by carrier and international models)
SCV44 (Japan; au)
CodenameWinner
Other
Websitewww.samsung.com/global/galaxy/galaxy-fold/
References[1]

The Samsung Galaxy Fold is an Android-based foldable smartphone developed by Samsung Electronics. Unveiled on February 20, 2019, it was released on September 6, 2019 in South Korea. The device is capable of being folded open to expose a 7.3-inch tablet-sized flexible display, while its front contains a smaller "cover" display, intended for accessing the device without opening it.

The Galaxy Fold received mixed pre-release reception, with praise for its innovative design, but with critics noting that the screen's plastic coating was not as premium or durable as a traditional glass smartphone screen, and concluding that the Galaxy Fold was a proof of concept device for early adopters rather than a device suited for the mass market.

Critics also displayed concerns over the Galaxy Fold's susceptibility to damage by debris due to the lack of protection around the display hinge; after the screens of several review units were damaged in this manner, or by users accidentally removing a protective plastic layer on top of the screen (which could be mistaken as a standard screen protector). In response to these issues, Samsung announced that it would delay the release of the Galaxy Fold indefinitely while it addressed the problems. Samsung officially detailed its design changes in July, stating that it would be intending to release the phone in September 2019.

Development

A prototype of the Galaxy Fold (obscured to hide its final design) and its "Infinity Flex Display" was unveiled during a Samsung developers' conference in November 2018, demonstrating the adaptations to Samsung's Android distribution and newly-unveiled One UI software. Google stated that it would work with OEMs to support foldable devices on Android (an effort achieved natively in Android 10).[2][3][4][5]

Specifications

The Galaxy Fold contains two displays; its front cover contains a small, 4.6-inch display in the center designed for one-handed use, and the device can fold open to expose a 7.3-inch display. Samsung rated the fold mechanism as supporting up to 19.000 uses. The tablet screen contains a large notch in the top-right corner, and is coated with a custom multi-layer laminate in lieu of glass.[6] Its power button contains a fingerprint reader. Samsung did not state which system-on-chip it uses in the Galaxy Fold, beyond that it is a "state-of-the-art" CPU with a 7 nanometer production process, contains 12 GB of RAM, and has 512 GB of non-expandable storage. Teardowns later revealed that it was the Qualcomm Snapdragon 855, which is used in all regions (unlike other Samsung phones that have been split between Snapdragon and Samsung's in-house Exynos chips depending on the market).[6][7] The Galaxy Fold will be sold with a 5G variant.[8][9][10]

The device contains two batteries split between the two halves, totaling a 4380 mAh capacity. The Galaxy Fold contains 6 cameras, using the same sensors equipped on the Galaxy S10+,[6] including three rear-facing camera lenses (12-megapixel, 12-megapixel telephoto, and 16-megapixel ultra wide-angle), as well as a 10-megapixel front-facing camera on the cover, and a second 10-megapixel front-facing camera, accompanied by an RGB depth sensor, on the inside screen.[9][10][11]

The Galaxy Fold ships with Android 9.0 "Pie" and Samsung's One UI software; by means of Multi Window mode, up to three supported apps can be placed on-screen at once. Apps open on the smaller screen can expand into their larger, tablet-oriented layouts when the user unfolds the device.[8][9][10]

Reception

Digital Trends praised the Fold's software, performance, camera and main screen, while criticizing the price, the front screen design and the lack of water resistance. Chokkattu remarked that "[it's] a lot of fun to use because it's so new", but noted that "it remains technology that's out of reach for most people".[12] CNET felt that the inside of the device felt "toy-like" in contrast to the premium exterior, noting the fragility of its screen, a plastic bezel, a "ridiculous and unnecessarily large" notch, a crease in the screen visible from certain viewing angles, and gaps at the top and bottom of the hinge that were potentially susceptible to dust and debris. The lack of water resistance was also noted, and it was felt that the size of the cover screen made typing difficult. It was concluded that the Galaxy Fold was a "testbed device for developers and the earliest adopters to buy, and for the rest of us to ponder over".[13]

Dieter Bohn of The Verge considered the fold-out tablet screen a "joy" to use, but remarked that its thick form factor and small cover screen made the Galaxy Fold less suited for shorter, frequent uses like a smartphone. He also panned the display for not being as smooth as a glass screen, being susceptible to scratches and blemishes over time, the aforementioned crease, the large notch, a "jelly" distortion between the two sides when scrolling, and having too many potential points of failure. Bohn praised its high-end hardware, and especially its batteries, and felt that multitasking was flexible but inelegant, and buggy with certain apps on transitions between modes. In conclusion, he felt that the Galaxy Fold was "legitimately a marvelous thing to play with", but that the device was more of a status symbol than a legitimate consumer product.[14]

Issues

Review units showed a high rate of display failure; a teardown by iFixit noted that the crease contained noticeable gaps at the top and bottom, making it susceptible to foreign debris coming under the screen. This resulted in "bulges" experienced by multiple reviewers, including Blick, and The Verge—whose screen was damaged in this manner.[15] At Samsung's request, this teardown was removed from the website.[16]

In addition, a number of other reviewers damaged the screen by mistakenly removing one of the clear laminate layers that covers it. Samsung advised that the "special protective layer" that coats the screen must not be removed, as doing so may cause damage to the screen. Concerns were raised that consumers may mistake it for a pre-installed screen protector without proper advisories: retail units of the Galaxy Fold did contain a disclaimer.[13][17][18][19][20] Samsung later stated that it would "thoroughly inspect" the defective review units to investigate the issues.[21]

After reports surfaced that Samsung had postponed a Chinese launch event, Samsung announced on April 22 that the launch (originally set for April 26) had been delayed indefinitely while they work to fix the issue, with plans to announce the new release date sometime within the coming weeks.[22][23] Samsung later announced that Galaxy Fold pre-orders would automatically be cancelled if the device had not been shipped by May 31, and the customer had not otherwise confirmed their order.[24] On May 24, 2019, U.S. retailer Best Buy cancelled all pre-orders.[25] AT&T subsequently cancelled pre-orders on June 13, 2019, announcing that it would issue refunds, as well as complimentary US$100 bill credits.[26]

CNET drew comparisons between the postponment and the battery-related recalls of the Galaxy Note 7.[13]

Re-release

On July 24, 2019, Samsung announced that it was now targeting a September release, and detailed design changes intended to help reinforce the screen and protect the hinge. There are now "caps" on the top and bottom of the hinge area, extra layers of metal under the screen to improve its sturdiness, and the protective layer is extended under the bezels to hold it in place and prevent accidental removal. Samsung also stated that it had reduced the space between the hinge and body of the device.[27][28]

Samsung issued more detailed care instructions with the new release, advising users against placing items or adhesives on the screen, pressing the screen with hard objects, exposure to liquids or small particles, removing the protective layer, and also warning about placing the phone near items sensitive to magnets (such as magnetic stripe cards and medical implants), The Verge felt that the new instructions were akin to "a pharmaceutical ad that has to disclose dozens of side effects". In the U.S., Samsung is distributing the Galaxy Fold solely through AT&T retail stores, Best Buy, and Samsung retail stores. These outlets will be equipped to offer "Premier Service" for the device, including an orientation session post-purchase that will include device setup, data migration from an existing phone, and one-on-one instruction on how to use its features. The "Premier Service" program also includes a dedicated customer support line specific to Galaxy Fold-related issues, and the ability to purchase a one-time screen replacement out-of-warranty from one of the aforementioned outlets for US$149 (however, the device still carries a standard one-year warranty).[29][30]

See also

References

  1. ^ White, Jeremy (2019-02-20). "The Samsung Galaxy Fold breathes new life into phones (at a price)". Wired UK. ISSN 1357-0978. Retrieved 2019-02-20.
  2. ^ Lambrechts, Stephen (2018-11-08). "Samsung announces One UI, a massive overhaul of its Android interface". TechRadar. Retrieved 2019-02-23.
  3. ^ Warren, Tom (2018-11-07). "This is Samsung's foldable smartphone". The Verge. Retrieved 2019-02-23.
  4. ^ Amadeo, Ron (2019-04-03). "Google's second Android Q Beta brings us "Bubbles" multitasking". Ars Technica. Retrieved 2019-04-22.
  5. ^ Faulkner, Cameron (2019-04-03). "Android Q's second beta embraces foldable phones, multitasking Bubbles". The Verge. Retrieved 2019-04-22.
  6. ^ a b c Dolcourt, Jessica (2019-04-11). "Galaxy Fold, one of the most exciting devices we've seen, arrives in two weeks". CNET. Retrieved 2019-04-18.
  7. ^ Kavafian, Hagop (2019-03-25). "All Samsung Galaxy Fold variants will ship with a Snapdragon 855 processor". Android Police. Retrieved 2019-04-18.
  8. ^ a b Dunn, Jeff (2019-02-20). "Samsung's foldable phone is finally official—meet the Galaxy Fold". Ars Technica. Retrieved 2019-02-23.
  9. ^ a b c Lai, Richard (20 February 2019). "Samsung's foldable phone is officially the 'Galaxy Fold'". Engadget. Retrieved 20 February 2019.
  10. ^ a b c Warren, Tom (2019-02-20). "Samsung's foldable phone is the $1,980 Galaxy Fold". The Verge. Retrieved 2019-02-20.
  11. ^ Kan, Michael; Segan, Sascha (20 February 2019). "Samsung Galaxy Fold Smartphone Will Set You Back at Least $1,980". PC Magazine. Retrieved 20 February 2019.
  12. ^ Chokkattu, Julian (15 April 2019). "Samsung's Galaxy Fold proves folding phones are the future". Digital Trends. Retrieved 15 April 2019.
  13. ^ a b c Dolcourt, Jessica. "Galaxy Fold review: For better or worse, Samsung's new foldable phone is all about its screen". CNET. Retrieved 2019-05-08.
  14. ^ Bohn, Dieter (2019-04-19). "Samsung Galaxy Fold review: why you shouldn't buy it". The Verge. Retrieved 2019-04-19.
  15. ^ Bohn, Dieter (2019-04-24). "iFixit's Galaxy Fold teardown reveals its biggest design flaw". The Verge. Retrieved 2019-04-24.
  16. ^ Bohn, Dieter (2019-04-25). "iFixit pulls Galaxy Fold teardown at Samsung's request". The Verge. Retrieved 2019-04-26.
  17. ^ Mihalcik, Carrie. "Galaxy Fold screens are reportedly breaking already for some early users". CNET. Retrieved 2019-04-17.
  18. ^ Marvin, Rob (2019-04-17). "Samsung's Galaxy Fold Phones Are Already Breaking". PCMag. Retrieved 2019-04-17.
  19. ^ Bohn, Dieter (2019-04-17). "My Samsung Galaxy Fold screen broke after just a day". The Verge. Retrieved 2019-04-17.
  20. ^ Haselton, Todd (2019-04-17). "Samsung Galaxy Fold screen breaking and flickering". CNBC. Retrieved 2019-04-23.
  21. ^ Gartenberg, Chaim (2019-04-17). "Samsung responds to Galaxy Fold screen damage: 'we will thoroughly inspect these units'". The Verge. Retrieved 2019-04-18.
  22. ^ Welch, Chris (22 April 2019). "Samsung delays Galaxy Fold indefinitely: "We will take measures to strengthen the display"". The Verge. Retrieved 22 April 2019.
  23. ^ Martin, Timothy W. (2019-04-22). "Samsung's Galaxy Fold Smartphone Release Delayed". Wall Street Journal. ISSN 0099-9660. Retrieved 2019-04-22.
  24. ^ Porter, Jon (7 May 2019). "Samsung will cancel unconfirmed Galaxy Fold orders if it doesn't ship this month". The Verge.
  25. ^ Gartenberg, Chaim (2019-05-24). "Best Buy cancels all preorders for the Galaxy Fold". The Verge. Retrieved 2019-06-04.
  26. ^ "AT&T cancels Galaxy Fold pre-orders, will offer compensations to customers". gsmArena. 13 June 2019. Retrieved 13 June 2019.
  27. ^ Bohn, Dieter (2019-07-24). "Samsung says it has fixed the Galaxy Fold and will release it in September". The Verge. Retrieved 2019-07-25.
  28. ^ Warren, Tom (2019-09-05). "How Samsung fixed the Galaxy Fold". The Verge. Retrieved 2019-09-06.
  29. ^ Dolcourt, Jessica. "Buy a Galaxy Fold, get a fancy concierge service for free". CNET. Retrieved 2019-09-27.
  30. ^ Bohn, Dieter. "Samsung will let Galaxy Fold owners replace their screens once for $149". The Verge. The Verge. Retrieved 25 September 2019.

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