The objective of this paper is to provide a systematic approach for benchmarking service process. We used the integrated form of data envelopment analysis (DEA) ...
The objective of this paper is to provide a systematic approach for benchmarking service process. We used the integrated form of data envelopment analysis (DEA) ...
“A Framework for Benchmarking Service Process Using Data Envelopment Analysis and Decision Tree.” Expert Systems with Applications 32(2): 432-440. By admin.
Efficiency analysis of controls in EDI applications · A framework for benchmarking service process using data envelopment analysis and decision tree · Measuring ...
Expert Systems with Applications Volume 32, Issue 2 论文摘要详情. A framework for benchmarking service process using data envelopment analysis and decision tree.
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This paper proposes a data envelopment analysis (DEA) approach to measurement and benchmarking of service quality.
This study aimed to investigate the efficiency of green supply chain by using Data Envelopment Analysis (DEA) based on Malmquist Productivity Index (MPI)
2007: A framework for benchmarking service process using data envelopment analysis and decision tree Expert Systems with Applications 32(2): 432-440 ...
Problem statement: The purpose of this study is to analyze efficiency and benchmarking using Data Envelopment Analysis (DEA) in departments of University.
Benchmarking is a process of defining valid measures of performance comparison among peer decision making units (DMUs), using them to determine the relative ...