User profiles for Cheng-Lung Wu

Cheng-Lung Wu

Associate Professor, UNSW Sydney
Verified email at unsw.edu.au
Cited by 3831

The effect of airline service quality on passengers' behavioural intentions: a Korean case study

JW Park, R Robertson, CL Wu - Journal of Air Transport Management, 2004 - Elsevier
This paper seeks to improving our understanding of air passengers’ decision-making
processes by testing a conceptual model that considers service expectation, service perception, …

Inherent delays and operational reliability of airline schedules

CL Wu - Journal of air transport management, 2005 - Elsevier
This paper explores the inherent delays of airline schedules resulting from limited buffer
times and stochastic disruptions in airline operations. The reliability of airline schedules is …

Modelling the impact of airline service quality and marketing variables on passengers' future behavioural intentions

JW Park, R Robertson, CL Wu - Transportation Planning and …, 2006 - Taylor & Francis
This article investigates how perceived price, airline service quality, perceived value, passenger
satisfaction and airline image determine passengers’ future behavioural intentions. To …

Investigating the effects of airline service quality on airline image and passengers' future behavioural intentions: findings from Australian international air passengers.

JW Park, R Robertson, CL Wu - Journal of Tourism Studies, 2005 - search.informit.org
This paper investigates how individual dimensions of airline service quality determine airline
image and passengers' future behavioural intentions. To investigate the effects ofindividual …

[BOOK][B] Airline operations and delay management: Insights from airline economics, networks and strategic schedule planning

CL Wu - 2016 - taylorfrancis.com
Cheng-lung WuCheng-lung Wu has asserted his right under the Copyright, designs and
patents Act… Wu, Cheng-lung. Airline operations and delay management : insights from airline …

Robust airline schedule planning: Minimizing propagated delay in an integrated routing and crewing framework

M Dunbar, G Froyland, CL Wu - Transportation Science, 2012 - pubsonline.informs.org
For reasons of tractability, the airline scheduling problem has traditionally been sequentially
decomposed into various stages (eg, schedule generation, fleet assignment, aircraft routing, …

Modelling the delay propagation effects of multiple resource connections in an airline network using a Bayesian network model

CL Wu, K Law - Transportation Research Part E: Logistics and …, 2019 - Elsevier
We developed an airline network delay propagation model using a Bayesian Network in a
delay-tree framework, accounting for multiple connecting sources of an airline including …

Research review of air traffic management

CL Wu, RE Caves - Transport Reviews, 2002 - Taylor & Francis
<p>As air transport demand keeps growing more quickly than system capacity, efficient and
effective management of system capacity becomes essential to the operation of the future …

Determinants of airport retail revenue: A review of literature

Y Chen, CL Wu, TTR Koo, I Douglas - Transport Reviews, 2020 - Taylor & Francis
As the airport retail industry continues to grow due to increasing travel demands, airport
operators are increasingly developing their retail revenue potential to ensure financial viability. …

Future aircraft turnaround operations considering post-pandemic requirements

…, J Evler, E Asadi, H Preis, H Fricke, CL Wu - Journal of Air Transport …, 2020 - Elsevier
Air Transportation is a major contributor to international mobility and has high requirements
to ensure safe and secure operations. Aircraft ground operations are impacted significantly …