User profiles for Cheng-Lung Wu
Cheng-Lung WuAssociate Professor, UNSW Sydney Verified email at unsw.edu.au Cited by 3831 |
The effect of airline service quality on passengers' behavioural intentions: a Korean case study
JW Park, R Robertson, CL Wu - Journal of Air Transport Management, 2004 - Elsevier
This paper seeks to improving our understanding of air passengers’ decision-making
processes by testing a conceptual model that considers service expectation, service perception, …
processes by testing a conceptual model that considers service expectation, service perception, …
Inherent delays and operational reliability of airline schedules
CL Wu - Journal of air transport management, 2005 - Elsevier
This paper explores the inherent delays of airline schedules resulting from limited buffer
times and stochastic disruptions in airline operations. The reliability of airline schedules is …
times and stochastic disruptions in airline operations. The reliability of airline schedules is …
Modelling the impact of airline service quality and marketing variables on passengers' future behavioural intentions
JW Park, R Robertson, CL Wu - Transportation Planning and …, 2006 - Taylor & Francis
This article investigates how perceived price, airline service quality, perceived value, passenger
satisfaction and airline image determine passengers’ future behavioural intentions. To …
satisfaction and airline image determine passengers’ future behavioural intentions. To …
Investigating the effects of airline service quality on airline image and passengers' future behavioural intentions: findings from Australian international air passengers.
JW Park, R Robertson, CL Wu - Journal of Tourism Studies, 2005 - search.informit.org
This paper investigates how individual dimensions of airline service quality determine airline
image and passengers' future behavioural intentions. To investigate the effects ofindividual …
image and passengers' future behavioural intentions. To investigate the effects ofindividual …
[BOOK][B] Airline operations and delay management: Insights from airline economics, networks and strategic schedule planning
CL Wu - 2016 - taylorfrancis.com
… Cheng-lung Wu … Cheng-lung Wu has asserted his right under the Copyright, designs and
patents Act… Wu, Cheng-lung. Airline operations and delay management : insights from airline …
patents Act… Wu, Cheng-lung. Airline operations and delay management : insights from airline …
Robust airline schedule planning: Minimizing propagated delay in an integrated routing and crewing framework
For reasons of tractability, the airline scheduling problem has traditionally been sequentially
decomposed into various stages (eg, schedule generation, fleet assignment, aircraft routing, …
decomposed into various stages (eg, schedule generation, fleet assignment, aircraft routing, …
Modelling the delay propagation effects of multiple resource connections in an airline network using a Bayesian network model
CL Wu, K Law - Transportation Research Part E: Logistics and …, 2019 - Elsevier
We developed an airline network delay propagation model using a Bayesian Network in a
delay-tree framework, accounting for multiple connecting sources of an airline including …
delay-tree framework, accounting for multiple connecting sources of an airline including …
Research review of air traffic management
CL Wu, RE Caves - Transport Reviews, 2002 - Taylor & Francis
<p>As air transport demand keeps growing more quickly than system capacity, efficient and
effective management of system capacity becomes essential to the operation of the future …
effective management of system capacity becomes essential to the operation of the future …
Determinants of airport retail revenue: A review of literature
As the airport retail industry continues to grow due to increasing travel demands, airport
operators are increasingly developing their retail revenue potential to ensure financial viability. …
operators are increasingly developing their retail revenue potential to ensure financial viability. …
Future aircraft turnaround operations considering post-pandemic requirements
Air Transportation is a major contributor to international mobility and has high requirements
to ensure safe and secure operations. Aircraft ground operations are impacted significantly …
to ensure safe and secure operations. Aircraft ground operations are impacted significantly …