In this paper, we set out to explore the organisational knowledge that evolves from virtual co-operative
work experiences. Through case narratives we demonstrate issues that can arise …

This study fills a gap in the innovation literature contributing broadly-based critical, theoretical,
and practical insights to assist in achieving “Right to Market.” The insights will enable an …

This paper looks from an ethnographic viewpoint at the case of two information systems in a
multinational engineering consultancy. It proposes using the rich findings from ethnographic …

Since the 1990s, we have had an increasing number of books and journal articles
discussing knowledge management (KM) and how it can be performed. So far, we have not …

The thesis proposes that Strategic Planning for Information Systems (SPIS) has become
ineffective through a tendency to focus on the information technologies involved. The thesis …

This chapter presents the argument that service innovation is promoted by supporting
divergent interpretations, enlarging the scope of employee and organizational skills and …

This book follows on from Elayne Coakes' previous book in the CSCW series, The New
SocioTech (published April 2000). Whereas that book gave a broad introduction to the re-…

… Coakes we should consider the saying ‘knowledge is power’ as is so often mentioned in
this context. … Coakes 3. the fact or condition of being cognisant, conscious or aware of …

This article looks at the concept of communities of practice (CoPs) in the workplace. The
theories surrounding these types of communities are still very new and in the process of …

We wished to further understand Transnational Knowledge Transfer (TKT) in a not-for-profit
context. To accomplish this, we explored, verified, and mapped out the key factors affecting …