Accessibility

Accessibility statement for Imperial College Business School Website

This accessibility statement applies to content published on the Imperial College Business School subdomain https://www.imperial.ac.uk/business-school/. It does not apply to content accessed via any other domains, subdomains or third-party applications.

This website is run by Imperial College Business School. We want as many people as possible to be able to use this website. For example, that means you should be able to:

change colours, contrast levels and fonts
zoom in up to 300% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

There are more than 70 editors at Imperial College Business School who have access to publish content on the website. We provide training and guidance on accessibility best-practice, but we know some parts of this website may not be fully accessible, for example:

PDFs and other documents are not fully compatible with screen readers
Most video content does not have captions, transcriptions or audio descriptions
Some tables do not have row headers
Some pages have poor colour contrast
Some heading elements are not consistent
Some images do not have good alternative text
Some buttons are not correctly identified
Some error messages are not clearly associated with form controls

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact: [email protected].

We’ll consider your request and get back to you within seven days.

If you cannot view the map on our ‘Locations’ page, call us at +44 (0) 207589 5111 or email [email protected] for directions.

Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this statement or think we are not meeting accessibility requirements, please contact: [email protected].

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person 

We have installed DeafWatch transmitters across twenty-nine buildings at our campuses. 

The DeafWatch system works across multiple buildings, providing seamless but discreet day and nighttime fire alarm warnings for staff and students with a hearing impairment. Pagers are available via the College Fire Office and the College's Disability Advisory Service. 

Please contact us on +44 (0) 0207594 8000 before your planned visit to arrange suitable support for your needs.  

Technical information about this website’s accessibility

Imperial College Business School is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below. 

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

1.1.1 Non-text Content - Tests such as Captcha are available but sometimes not fully functional for forms which are embedded from third party suppliers.
1.1.1 Non-Text Content – Some PDFs contain images without suitable alt-text.
1.1.1 Non-Text Content – Some form inputs lack text labels.
1.1.1 Non-Text Content - Decorative images contain inappropriate alt-text.
1.2.2 Captions (Pre-recorded) Captions may be missing for some pre-recorded audio content in synchronised media provided by third party suppliers.
1.3.1 Info and Relationships – Some pages contain empty headings.
1.3.1 Info and Relationships – Some related form elements are not grouped on embedded third party forms.
1.4.3 Contrast (Minimum) – The global search form field placeholder and footer text do not meet minimum contrast requirements.
1.4.3 Contrast (Minimum) – Form field placeholder text on embedded third party forms does not meet minimum contrast requirements.
1.4.10 Reflow – Content on the sticky navigation bar disappears when zooming to 400%
2.2.2 Pause, Stop, Hide – There is no way to stop the animation in the header logo.
2.4.3 Focus Order – The tab order is not logical for the global navigation causing the search bar to be included even when not open.
2.4.3 Focus Order – The cookie notice is the last element of focus rather than the first when using tab to navigate.
2.4.7 Focus Visible – The visible tab focus indicator does not meet minimum contrast requirements on some elements of the page.
3.3.2 Labels or Instructions – Some fields do not provide specific format requirements within the label on embedded third party forms.
3.3.3 Error Suggestion - Full identification, in text format, of where an input error has been detected automatically on embedded forms from third party suppliers are not fully provided.
3.3.3 Error Suggestion – Suggestions not provided for input errors on embedded third party forms.
4.1.2 Name, Role, Value – Form fields on embedded third party forms are not accessible to Dragon Naturally Speaking users.
4.1.2 Name, Role, Value – On mobile devices the navigation menu is not removed from the focus order when collapsed.
4.1.3 Status Messages – Visual status messages are not currently presented via assistive technologies for embedded third party forms.

Disproportionate burden

Not applicable.

Content that is not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do try our best to add captions to live videos as much as possible, even though live video is exempt from meeting the accessibility regulations.

What we are doing to improve accessibility

We aim to resolve all issues listed above by the end of August 2024, or to update our statement accordingly.

Preparation of this accessibility statement

This statement was prepared on 22 September 2020, and last reviewed on the 17 August 2023.

This website was last tested on 14 July 2023. The test was carried out by external accessibility quality assurance consultancy company Zoonou.

A total of 8 pages have been tested against the current Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These pages were chosen based on recency of creation, traffic and variety of website components and content available across the pages.

URLs that were tested on our latest accessibility audit

Test environments

Chrome 114 - JAWS (desktop screen reader)
Edge 114 - NVDA (desktop screen reader)
Safari 15.5 - macOS VoiceOver (desktop screen reader)
Safari 16 - iOS VoiceOver (mobile screen reader)
Chrome 114 - TalkBack (mobile screen reader)
Windows Magnifier (screen magnifier)
Chrome 114 – Dragon Naturally Speaking (speech recognition)