Predicate |
Object |
assignee |
http://rdf.ncbi.nlm.nih.gov/pubchem/patentassignee/MD5_1cc09ce6781b94734e90ef1e2e9fcb02 |
classificationCPCInventive |
http://rdf.ncbi.nlm.nih.gov/pubchem/patentcpc/G06F11-0748 http://rdf.ncbi.nlm.nih.gov/pubchem/patentcpc/G06F11-0793 |
classificationIPCInventive |
http://rdf.ncbi.nlm.nih.gov/pubchem/patentipc/G06F11-00 |
filingDate |
2006-03-08^^<http://www.w3.org/2001/XMLSchema#date> |
inventor |
http://rdf.ncbi.nlm.nih.gov/pubchem/patentinventor/MD5_c8c337684330a1bc145f92ac65630726 http://rdf.ncbi.nlm.nih.gov/pubchem/patentinventor/MD5_ad553d0323c63796e80a20dcac98d34f http://rdf.ncbi.nlm.nih.gov/pubchem/patentinventor/MD5_6ac252ecad49a418590ee1be067eb7cf |
publicationDate |
2007-09-13^^<http://www.w3.org/2001/XMLSchema#date> |
publicationNumber |
US-2007214396-A1 |
titleOfInvention |
Round-trip resolution of customer error reports |
abstract |
A method, apparatus, and article of manufacture for providing round-trip resolution to customer error reports (CERs). This improves on CERs in supporting quality assurance for software systems by providing appropriate responses to the customers. The result is a novel technique for improving software quality and customer satisfaction. |
isCitedBy |
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-2009210745-A1 http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-10733040-B2 |
priorityDate |
2006-03-08^^<http://www.w3.org/2001/XMLSchema#date> |
type |
http://data.epo.org/linked-data/def/patent/Publication |