| abstract |
Apparatus is provided for scheduling of service staff based on their performance, in which in one embodiment performance is measured by sales associated with a staff member and gratuities related to the sale. For the restaurant sales performance is measured by adjusted gross sales per diner and gratuities includes tip percentage the staff member receives, with staff performance being measured by a score that includes sales and gratuities modified by a merit/demerit point system. In this embodiment tip percentage may be calculated per shift. |