| abstract |
A tracking system that uses a revision control system and configuration status gathering to historically track and store configuration changes in computers and interconnect devices to aid in managing and troubleshooting networks of computer systems. Configuration data is gathered from devices on the network selected for monitoring on a periodic basis. The data collected each collection cycle is stored in a data storehouse on a computer within the network, called the remote support node. The data storehouse is comprised of a revision control system and data base. The data is accessed by computers on the network having web browsers. The user selects a first and second collection time, and any changes in configuration of any monitored devices in the network occurring between these two collection times is displayed in the browser window. By changing the collection times, configuration changes from different collection cycles may be viewed. |