| abstract |
A system for correlating and displaying dissimilar communication protocols is disclosed. In one embodiment, the system comprises user communication information that spans at least two dissimilar communication networks, a first communication protocol associated with a first communication network, a second communication protocol associated with a second communication network, and a software code segment configured to detect a first call identifier associated with the first communication protocol, the software code segment also configured to detect a second call identifier associated with the second communication protocol, where the first call identifier and the second call identifier are correlated to a particular call. The system displays the correlated call identifiers to a user in a real-time call flow record. |