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publicationDate 1998-01-29^^<http://www.w3.org/2001/XMLSchema#date>
publicationNumber WO-9804065-A1
titleOfInvention System and method for providing customer contact services through a customer contact services node/internet gateway
abstract A customer contact service node/Internet gateway (CCSN/IG) (104) connects a user (103) to the services and to information from a provider (108) via Internet (100). The user (103) can thereby get information about the services and can initiate service changes and can get user-specific information.
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