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"What makes strategic usability fail?: lessons learned from the field."
Stephanie Rosenbaum et al. (1999)
- Stephanie Rosenbaum, Sarah A. Bloomer, Dave Rinehart, Janice Anne Rohn, Ken Dye, Judee Humburg, Jakob Nielsen, Dennis R. Wixon:
What makes strategic usability fail?: lessons learned from the field. CHI Extended Abstracts 1999: 93-94
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