"Speeding up call center simulation and optimization by Markov chain ..."

Eric Buist, Wyean Chan, Pierre L'Ecuyer (2008)

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DOI: 10.1109/WSC.2008.4736250

access: closed

type: Conference or Workshop Paper

metadata version: 2021-10-14

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Eric Buist, Wyean Chan, Pierre L'Ecuyer:
Speeding up call center simulation and optimization by Markov chain uniformization. WSC 2008: 1652-1660

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