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"Diagnosing and routing electronic service quality improvement of academic ..."
Seyyed Habibollah Mirghafoori, Hossein Sayyadi Tooranloo, Sepideh Saghafi (2020)
- Seyyed Habibollah Mirghafoori, Hossein Sayyadi Tooranloo, Sepideh Saghafi:
Diagnosing and routing electronic service quality improvement of academic libraries with the FMEA approach in an intuitionistic fuzzy environment. Electron. Libr. 38(3): 597-631 (2020)
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