Emily Hess

“The eyes of a dying patient are the clearest mirrors I have ever looked into. They show me myself in a way that nothing else can."
-Frank Ostaseski”
― Arnie Kozak, Buddhism 101: From Karma to the Four Noble Truths, Your Guide to Understanding the Principles of Buddhism

“As we've seen, all criticism, attack, insults, and judgments vanish when we focus attention on hearing the feelings and needs behind a message. The more we practice in this way, the more we realize a simple truth: behind all those messages we've allowed ourselves to be intimidated by are just individuals with unmet needs appealing to us to contribute to their well-being. When we receive messages with this awareness, we never feel dehumanized by what others have to say to us. We only feel dehumanized when we get trapped in derogatory images of other people or thoughts of wrongness about ourselves.”
― Marshall B. Rosenberg, Nonviolent Communication: A Language of Life

“We begin to feel this bliss when messages previously experienced as critical or blaming begin to be seen for the gifts they are: opportunities to give to people who are in pain.”
― Marshall B. Rosenberg, Nonviolent Communication: A Language of Life

“And that means when you confront the stranger, you have to ask yourself where and when you're confronting the stranger - because those two things powerfully influence your interpretation of who the stranger is.”
― Malcolm Gladwell, Talking to Strangers: What We Should Know About the People We Don't Know