New Tabs don't open sites

As of last week, FF works for a few minutes on startup, but then when you open a new tab and try to go to a site you just get the dancing period, nothing opens. Already o… (read more)

As of last week, FF works for a few minutes on startup, but then when you open a new tab and try to go to a site you just get the dancing period, nothing opens. Already open tabs with sites generally still work, but sometimes crash the tabs after a bit. We've tried starting without extensions, uninstalling and reinstalling FF, changing the profile, logging in the PC (Win 10, up to date) with a different login, running SFC and DISM on the PC, and just about everything else.

Opening the FF console shows this message when the tab just rocks the period:

WindowsJumpLists: Failed to fetch favicon for https://online.adp.com/signin/v1/?APPID=WFNPortal&productId=80e309c3-7085-bae1-e053-3505430b5495&returnURL=https://workforcenow.adp.com/&callingAppId=WFN&TARGET=-SM-https://workforcenow.adp.com/theme/admin.html NS_ERROR_FAILURE: WindowsJumpLists.sys.mjs:257:29

Edge works perfectly (and unfortunately, I'm having to use Edge to enter this ticket.). Other applications don't have any issues. I'm not having this issue on 2 other similar PCs I have that run FF, only this one.

Any ideas of what might be the issue with FF on this PC? Thanks, Alex

Asked by unkiealex 1 day ago

Last reply by unkiealex 13 minutes ago

Unhandled video privacy

Video has been running well and suddenly a new issue. Video begins to display (...for a fraction of a second) then I get Error, Unhandled video privacy. I suspect a sett… (read more)

Video has been running well and suddenly a new issue.

Video begins to display (...for a fraction of a second) then I get Error, Unhandled video privacy. I suspect a setting has been inadvertently changed, but can't find it. Any thoughts?

Asked by TomDavid 20 minutes ago

How do I remove the List all Tabs button

I want to remove the "List all Tabs button" as it's pointless bloat. I am following the instructions on https://support.mozilla.org/mk/questions/1394194 Which says I s… (read more)

I want to remove the "List all Tabs button" as it's pointless bloat. I am following the instructions on

https://support.mozilla.org/mk/questions/1394194

Which says I should set browser.tabs.tabmanager.enabled = false

I've just upgraded to version 131 and this fix it doesn't work.

Asked by stormcloud 2 days ago

Last reply by stormcloud 43 minutes ago

Text Formatting

Hi I've gotten a couple of reports from Firefox users. Users report odd text formatting when typing 1st and 2nd on the body of an email when using Outlook web browser. … (read more)

Hi

I've gotten a couple of reports from Firefox users. Users report odd text formatting when typing 1st and 2nd on the body of an email when using Outlook web browser. See attached image.

I tested this on my production machine, and I'm also seeing the odd text formatting.

I've cleared my cache, uninstall/reinstall a fresh Firefox version, I've used a Private browser window, and I am still running into this issue.

I'm using a M1 MacBook Air. Currently on macOS Sonoma 14.6.1 - Firefox version 131.0.3. I have a user who has a M3 MacBook Air on Sonoma 14.5 - Firefox version 126.0.1

Asked by Jordan Hernandez Olivares 1 hour ago

Can stop this pop-up

I tried posting this before but didn't receive a response. How do stop: https://masbay.z10.web.core.windows.net/werrx01USAHTML/?bcda=1-808-232-9253# from popping up on… (read more)

I tried posting this before but didn't receive a response. How do stop: https://masbay.z10.web.core.windows.net/werrx01USAHTML/?bcda=1-808-232-9253# from popping up on screen? I've tried every program I could think of ... malwarebytes, antivirus programs, rootkit removal programs, quick scanners, etc. I uninstalled FireFox and reinstalled it. Every time I think it's resolved, it comes back. And I notice it's always popping up in FireFox. Any suggestions? Thanks. Dave

Asked by dave360 1 hour ago

Firefox Shows Incorrect Background When Opening New Tab

Whenever I open a new tab in Firefox, an unexpected image appears instead of my wallpaper or the default background. I've checked my settings but can't figure out what's … (read more)

Whenever I open a new tab in Firefox, an unexpected image appears instead of my wallpaper or the default background. I've checked my settings but can't figure out what's causing this. Has anyone else experienced this issue, and how can I fix it? Any help would be appreciated!

Asked by TG Link Hub 1 hour ago

bill pay not working after v131.0.3 install

I was very excited to see in the 131.0.3 release notes that it fixed a problem with bill pay. I've been unable to use bill pay at my small local bank since v131. My ban… (read more)

I was very excited to see in the 131.0.3 release notes that it fixed a problem with bill pay. I've been unable to use bill pay at my small local bank since v131. My bank was unable to help me and I couldn't get bill pay to work with v131 even after opening everything up as much as I knew how (cookies, trackers, etc.).


Sadly, v 131.0.3 still has the same behavior of blocking bill pay with a very similar message to the BOA message posted earlier.

My local bank uses a site named: web13.secureinternetbanking.com and in the past, I also needed to exempt cookies from sites named: cwsb40.checkfreeweb.com and cw411.checkfreeweb.com. I've also added these sites to the exceptions list for enhanced tracking without effect.

I found a thread on Mozilla Connect from ipv6_fan that seemed to indicate a solution.

Based on that thread, I checked the following parameters:

The value of network.cookie.cookieBehavior.optInPartitioning is false.

The value of network.cookie.CHIPS.enabled is true.

When I set network.cookie.CHIPS.enabled to false, my billpay popped up as usual.

This seems to indicate (to a novice like me) that there are still issues in 131.0.3 with partitioned cookies.

To make this point, yesterday I spent probably an hour and a 1/2 trying to get to another bank account on Barclays working again because they just "upgraded their web experience". I think I was able to get all the new URLs identified for my exception list for cookies, but blocking cross tracking also creates havoc and I had to turn it off to get the bank site to work. I tried to add sites to the exception list for cross tracking, but firefox still showed it was blocking trackers even though I had added it to the exception list - so I gave up after all that time.

I appreciate the additional security being built into Firefox, but it seems to not play well with banks who seem to be on their own path for increasing security. These two paths don't seem to be converging.

I hope this doesn't sound ungrateful. Thanks for working on this.

Asked by MI ClassB 3 hours ago

Linux mint 22 cinnamon constant crashes

There is a crash every time I open the browser. I tried the flatpack and system package and to no avail. Here are the crash reports: https://crash-stats.mozilla.org/repor… (read more)

Asked by kk255178 3 hours ago

Firefox Extension "Tab Session Manager" will not open all saved session tabs as a GROUP

Firefox Extension "Tab Session Manager" will not open saved session tabs as a GROUP From session to session, Tab Session Manager (TSM) displays any tab I have left op… (read more)

Firefox Extension "Tab Session Manager" will not open saved session tabs as a GROUP


From session to session, Tab Session Manager (TSM) displays any tab I have left open when I shut down Firefox. The TSM display of tabs appears in a vertical column (left side of screen) provided by the Firefox extension, Tree Style Tabs. At any time, I have a total of perhaps 600 tabs distributed among four separate windows in TSM, with each window linked to the task bar at screen bottom, letting me choose which window to display, full-screen,

Running Windows 7 64bit SP1, I have had no problems until now displaying any of the four windows, one at a time, in the left column of my screen. Yet, now, I lost one of the windows when starting a Firefox session, and only three windows appear. Trying to recover all of the windows, since I have no menu option other than to restore the entire four window backup, I have clicked on TSM's top menu to restore all four windows. TSM does respond to my single, left-click, but restores only one window of the original four. A right-click of the TSM menu at top right of my screen makes no reference to "restore all windows in selected backup" or "restore all windows in latest saved session".

Essentially, TSM has maintained a perfect record of all TSM backups ever made, each showing date and time, but since TSM now will not restore all windows, my operations in Firefox are crippled. In past incidents when windows have been missing, I have successfully restored all windows of any backup (each backup a set of multiple windows) chosen.

My "brute force" recourse is to restore the entire Windows 7 volume from a very recent image made in the imaging application Macrium Reflect, since all the TSM windows are so valuable to my work. But that does not resolve the TSM failure to restore all of the saved tab collections.

Meantime, I have located the repository of TSM image collections, and have been able to make test backups of large numbers of tabs, and restore them properly and completely. The major problem that remains is restoring all of the tabs from multiple windows contained in the same backup, as I could before. I have tried to reach a TSM community discussion on a GitHub link, but am uncertain where to proceed next.

  • BTW-- to view the entire screen, which is too small to review in the Mozilla Forum popup viewer, open the .PNG image in MS Paint.

Asked by alphaa10000 3 days ago

Last reply by alphaa10000 3 days ago

FF not working properly on Youtube

I prefer using the FireFox browser on YouTube, but several months ago, it began developing a problem. Videos halt and then the rotating circle appears and keeps turning a… (read more)

I prefer using the FireFox browser on YouTube, but several months ago, it began developing a problem. Videos halt and then the rotating circle appears and keeps turning and nothing happens. If I skip past it, it restarts and runs for a few minutes, but then stops again. The machine is W-10, FF ver. 115.6.0esr (64-bit) but it can also be configured to run W-7 and it does it there too. A number of longer, higher quality videos (8kEarth, 8kParadise) don't seem to have the problem and it only does it on YT. All the videos run correctly with Chrome. I've refreshed FF, but it hasn't helped. I also disabled hardware acceleration. Anyone else had a problem with this?

Asked by joeferrara 17 hours ago

Bringing Firefox to the front after selecting a link from the jump list

Firefox 131.0.3 (64-bit) on Windows Windows 10 Pro 22H2 Picking a link from the Firefox jump list opens a new tab for the link correctly. However, it always used to be … (read more)

Firefox 131.0.3 (64-bit) on Windows Windows 10 Pro 22H2

Picking a link from the Firefox jump list opens a new tab for the link correctly. However, it always used to be that the pertinent window was then brought to the front. That no longer happens. (For about the last two years - I am only now looking for a solution.)

All other programs, including all my other browsers, do come to the front as expected.

Is the correct behavior to be configured somewhere in Firefox or Windows? All help welcome!

Peter

Asked by trtd6 17 hours ago

Extension settings reset when C drive has limited disk space

I keep the browser open and at some time my C drive has limited disk space.(~100mb) Then extensions stop working and after a browser restart, all extension data are lost.… (read more)

I keep the browser open and at some time my C drive has limited disk space.(~100mb) Then extensions stop working and after a browser restart, all extension data are lost. In my opinion current extension data shouldn't be lost even if disk space is limited.

Asked by Pioooooo 11 hours ago

Last reply by Pioooooo 5 hours ago

Drag and Drop function stopped working on iMac

Good morning - as of 24th October I am no longer able to drag and drop images to my desk top. My mac is up to date 15.0.1 Firefox is up to date 131.0.3 Does anyone hav… (read more)

Good morning - as of 24th October I am no longer able to drag and drop images to my desk top.

My mac is up to date 15.0.1

Firefox is up to date 131.0.3

Does anyone have a solution please?

Thanks!

N

Asked by noreencollins1 6 hours ago

My game is glitching, what can I do to make the gameplay less choppy

Every time I play my favorite game, it is choppy at the most inconvenient times. What can I do to improve the smoothness of my game play? Mind you, its only Tetris, so… (read more)

Every time I play my favorite game, it is choppy at the most inconvenient times.

What can I do to improve the smoothness of my game play?

Mind you, its only Tetris, so the gpu's needed are not that complex.

Thanks

Asked by Nemesis Miss 9 hours ago

Extensions no longer appearing on toolbar after a Mac software update

Hey! I did two updates this morning. One was removing my ex-wife as a computer admin, which meant that I'm now my Mac's primary admin. The second was downloading the Mac … (read more)

Hey! I did two updates this morning. One was removing my ex-wife as a computer admin, which meant that I'm now my Mac's primary admin. The second was downloading the Mac software update that addressed a security flaw.

As you can see in the image attached, I now no longer see my extensions in my toolbar. I've re-installed them and they appear for a second and then disappear. This includes uBlock origin and Bitwarden - neither which appear to be operating even though they appear in my Settings to be active. Any suggestions?

Asked by rsigesmund 13 hours ago